Your privacy matters to us. This policy explains exactly what personal information d9d9 collects when you use the platform, why we collect it, how it is protected, and what control you have over your own data as a player in the Philippines.
Six things you should know about how d9d9 treats your personal information.
d9d9 collects the personal information required to operate your account, process transactions in PHP, verify your identity through KYC, and keep the platform secure. We don't collect information for its own sake.
All personal data and financial transactions on d9d9 are protected by SSL encryption in transit. Sensitive information — including your ID documents submitted for KYC — is stored securely and accessed only by authorised personnel.
d9d9 does not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is used to operate and improve the platform — not as a product to be monetised through external parties.
d9d9 operates exclusively for players in the Philippines. Our data handling practices are aligned with the requirements of the Philippine Data Privacy Act of 2012 (Republic Act 10173) and its implementing rules.
As a d9d9 player, you have the right to access, correct, and in some cases delete the personal information we hold about you. Requests can be submitted to our support team and will be handled within the timeframes required under Philippine law.
If we make material changes to this Privacy Policy, we will notify registered players by email or through a notice on the Platform before the changes take effect. The updated policy will always be available on this page.
This Privacy Policy ("Policy") describes how d9d9 ("we", "us", "our") collects, uses, stores, and protects personal information provided by players ("you") when accessing or using the d9d9 platform at d9d9.vu ("the Platform"). By using the Platform, you acknowledge that you have read and understood this Policy.
d9d9 is an online gaming platform operating exclusively for players in the Philippines. As a platform that processes financial transactions, verifies identities, and manages player accounts, we necessarily collect certain personal information as part of normal operations.
This Policy is written in plain language so that you can understand how your data is used without needing to navigate complex legal jargon. If anything here is unclear, you can reach our support team at any time — contact details are in Section 12.
This Policy applies to all personal data collected through the Platform, our mobile application (if applicable), and any communications between you and d9d9 support.
The types of personal information we collect depend on how you interact with d9d9. Here is a summary:
We do not collect payment card numbers, cryptocurrency wallet addresses, or any financial information outside of Philippine banking and e-wallet channels.
We use the personal information we collect for the following purposes:
Under the Philippine Data Privacy Act of 2012 (RA 10173), we process your personal data on the following legal bases:
d9d9 does not sell, rent, or trade your personal data. We share it only in limited, necessary circumstances:
Note: Any third party we share data with is contractually required to handle your information in accordance with applicable data privacy laws and only for the purpose for which it was shared.
We retain your personal data for as long as your account is active and for a period after closure as required by law. Specific retention periods include:
When retention is no longer required, data is securely deleted or irreversibly anonymised.
d9d9 implements technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or disclosure:
No system is entirely immune to risk. If you suspect unauthorised access to your account, contact d9d9 support immediately so the account can be secured.
Under the Philippine Data Privacy Act, you have the following rights regarding your personal data:
Request a copy of the personal data d9d9 holds about you, including the categories of data and the purposes for which it is processed.
Request correction of inaccurate or incomplete personal data. You can update most account details directly from your account dashboard.
Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to our legal retention obligations.
Object to processing of your data based on legitimate interests. We will review and respond to objections in accordance with applicable law.
Request your personal data in a structured, commonly used format where technically feasible and where the processing is based on consent or contract.
If you believe your data rights have not been respected, you may lodge a complaint with the National Privacy Commission of the Philippines (privacy.gov.ph).
To exercise any of these rights, contact d9d9 support via live chat or email at [email protected]. Requests are processed within 30 days unless an extension is required by law.
d9d9 uses cookies and similar technologies to maintain your session, remember your preferences, and support platform security. We do not use cookies to track your activity across unrelated third-party websites.
You can configure your browser to block or delete cookies. Note that blocking essential session cookies will prevent you from logging in to your account.
d9d9 is strictly for players aged 21 and above. We do not knowingly collect personal data from individuals below the age of 21. If we become aware that a minor has provided personal information through the Platform, we will delete that data and close the associated account.
If you believe a minor has registered on the Platform, please contact support immediately at [email protected].
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. When we make material changes, we will notify you by email to your registered address or through a notice on the Platform at least 14 days before the changes take effect.
The "Last updated" date at the top of this page shows when the current version was published. Continued use of the Platform after an update constitutes acceptance of the revised Policy.
For any questions about this Privacy Policy, requests to exercise your data rights, or concerns about how your personal information is handled, you can contact d9d9 through the following channels:
We aim to respond to all data privacy queries within 30 calendar days of receipt. Complex requests may take longer, in which case we will notify you of the extended timeline.
Philippine players: If you are not satisfied with our response to a data privacy concern, you have the right to file a complaint with the National Privacy Commission of the Philippines.
Create your d9d9 account today. Your personal data is protected under Philippine law, encrypted in transit, never sold to third parties, and used only to run your account and keep the Platform secure.
21+ only. Gambling involves financial risk. Play responsibly.